Premier Support

Build better AI-first products with always-on technical support

Launch new AI-powered features faster by partnering with a dedicated AssemblyAI team. Premier Support is an end-to-end support service designed to help your team and business succeed.

Expert guidance at every step

Whether you're looking for rapid response times or advanced expertise on our AI models, our Support Engineers and Technical Account Managers are here to help.

Go live without a hitch

1:1 implementation gets you and your team up and running fast. Embed cutting-edge AI models into your product roadmap efficiently.

24/7 support via Slack

Expect immediate response times from your Support Engineer and Technical Account Manager who have the full context on your business.

Training to help you embed AI into your products

We'll dive deep into your use case and prepare customized training sessions for your team on how to best build with our AI models to launch market-leading features and products.

Early access to our new AI models

Stay ahead of the curve with our latest AI models as soon as they become available and inspire your teams to bring your next big AI-powered feature to market.

Proactive recommendations

Get personalized monitoring, health checks, and critical metrics to reduce risk and optimize performance.

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