Telephony
Speech-to-Text

Leverage advanced automatic speech recognition to bring your conversations to life

How telephony companies use AssemblyAI

Transcribe and analyze phone calls

Virtual voicemails and summaries

Call tracking and attribution

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Transcribe and analyze phone calls

Automatically transcribe phone calls, conference calls, and video calls with our State-of-the-Art accuracy

Highlight common keywords and phrases for a call summaries and analytics

Securely redact all Personal Identifiable Information (PII) like phone numbers and credit cards

Virtual voicemails and summaries

Quickly transcribe incoming voicemails for review in seconds using Speed Boost

Send summaries for each voicemail, that can also be used as tags for search

Remove all Personal Identifiable Information from each voicemail transcript

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Call tracking and attribution

Keyword boosts increase accuracy of proper nouns for state-of-the-art tracking

Auto-tag calls based on common keywords that can be used for attribution

Unlimited concurrency to track multiple calls at the same time without compromising speed

Take the guesswork out of buying

Here's what some of our customers have to say

Bradley B.

Call Tracking

"Great ASR API, even better customer service"

Nico R.

Telephony

"I've tested many stt api's (Google/AWS/IBM) to transcribe audio/video files and AssemblyAI consistently wins on accuracy (lowest WER on our audio files)."

Hyekyu D.

Media Monitoring

"..we found AssemblyAI to be the most accurate for English transcription..."

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