Account Management

On the AssemblyAI dashboard, you can manage your projects and API keys, and see a breakdown of your usage and spend.

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Projects

Projects can be used to isolate data for different environments or applications, e.g., production, staging, or development. Each project has its own API keys, allowing for better organization and data access control. Transcripts and other project-specific data is accessible only within the project they were created in — An API key from one project will not be able to access historical transcripts or data from another project. This separation maintains data security and prevents unintended cross-project access. This project-level scoping also applies to files uploaded via the /upload endpoint. An API key can only transcribe files that were uploaded within the same project. If you need to transcribe the same file across multiple projects, you must upload it separately in each project. You can create, rename, and delete projects based on your plan:

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API Keys

API keys are unique credentials that authenticate requests to the API. Each API key is associated with a specific project, ensuring secure and controlled access. You can create and delete API keys based on your plan:

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Create a new API Key

1. Log in to your AssemblyAI Dashboard
2. Navigate to the “API Keys” section
3. Click the “Create New API Key” button
4. Enter a descriptive name for your API key (e.g., “Production API”, “Development API”)
5. Click “Create”

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Delete an API Key

1. Log in to your AssemblyAI Dashboard
2. Navigate to the “API Keys” section
3. Locate the API key you want to delete
4. Click the “Delete” button next to the key
5. Confirm the deletion in the popup dialog

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Team Members

You can invite teammates to your account with role-based access control. Each member gets their own login and has a single role per account. A single person can belong to multiple accounts with different roles in each. For example, an Owner of one organization and a Reader on another.

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Roles

There are three roles. Each account has exactly one Owner, and a member has exactly one role per account: Here’s a quick reference for what each role can do:

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Member limits

The number of members (active + pending invites combined) per account depends on your plan: Pending invites count toward the limit. If you need a higher member limit, contact support@assemblyai.com.

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Inviting a member

Owners and Admins can invite team members from the AssemblyAI Dashboard:

1. Navigate to the Members section
2. Click Invite Member
3. Enter the invitee’s email address and select a role
4. Click Send Invite

The invitee receives an email with an accept link. Invite links are valid for 7 days. If one expires, the inviter must send a new one. If your account is at its member limit, revoke a pending invite or remove an existing member before sending a new invitation.

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Revoking an invite

To cancel a pending invite, use the delete action on the pending invite entry in the Members list. There is no separate revoke action. Deleting handles both pending invites and active members.

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Removing a member

Owners and Admins can remove any non-Owner member from the Members list.

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Account switching

When you sign in, AssemblyAI logs you straight into your account, or shows you a list to choose from if you belong to multiple accounts. If you belong to multiple accounts, an organization switcher is available in the dashboard so you can move between them without logging out.

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Migrating existing accounts to multi-user

If you already have multiple AssemblyAI accounts, the recommended path is to designate one as your primary account and invite your other users into it. A few important notes:

• Existing accounts are not automatically merged. Each account retains its own projects, API keys, transcripts, and billing history.
• Users invited to another account will retain their original account. They may see multiple accounts in the account switcher after accepting an invite.
• Going forward, manage billing changes in a single account to avoid confusion and unexpected charges.
• To move workflows, switch the API keys in your applications to point to the primary account’s API keys.

Best practice: Start from the account you want to treat as primary, then invite teammates into that account using the invite flow described above.

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MFA enforcement

Owners and Admins can require all members to use multi-factor authentication (MFA) by enabling the Require MFA for all members setting on the account. When enabled, members who haven’t set up MFA will be prompted to do so on their next login. The Members list shows the MFA enrollment status for each member.

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Reporting

Get insights into your usage and spend to track and manage costs effectively with the reporting tool in the AssemblyAI dashboard. You can analyze your usage and spend data at different levels of granularity:

• Account
• Product (e.g., Speech-to-text, Streaming, LLM Gateway)
• Models (e.g., Best, Claude 3.5 Sonnet, etc.)
• Project
• API key

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Changing your account email

To change your account email address, email support@assemblyai.com from your current registered email address and specify the new address you’d like to use.

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How to delete your account

If you are the sole member of your account, you can delete it through the Dashboard:

1. Log in to your AssemblyAI Dashboard
2. Navigate to the Account page
3. Click the Delete Account button
4. Follow the prompts to complete the account deletion process

If your account has other members, remove them or transfer ownership before attempting to delete the account. If you encounter any issues, contact support@assemblyai.com.