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Mitch Anderson

Mitch Anderson

Senior DevOps Engineer

8/31/2021 AWS Outage Post-Mortem
Engineering

8/31/2021 AWS Outage Post-Mortem

On Tuesday, August 31st, AWS had an outage in their us-west-2 region. At 18:00 UTC that day, we experienced an increase in 5xx error codes returned by our API, as well as a slowdown in transcription turnaround time.