AssemblyAI may use the following Subprocessors, as applicable, in connection with the services provided to its Customers.
|Amazon Web Services
|Hosts production services. This includes compute, clustering, networking, storage and redundancy functions.
|The LLM can be referenced by our ASR and LeMUR.
|Project/program tracking tool, process management
|Information regarding service availability and resource thresholds
|End user and infrastructure protection
|Observability and internal events monitoring, SIEM
|Dependencies, code, test code
|Storage, data engineering, Workspace and productivity, model research, test repository
|Sales insights and analytics
|Merges emails, surveys and polls across Google Products
|Event based analytics and engagement tracking
|Company information, wiki, standard operating procedures including onboarding and offboarding
|Per API request billing and infrastructure
|Consent management and PII monitoring
|Support desk, triage and alerting for on call services
|Analytics and insights are integrated into front end products
|Private AI pseudonymizes and redacts PII as outlind in their documentation
|Lead detection and monitoring
|Processes internal discussions, and connects workspaces
|Logging, log management and event alerting
|Payment and card processing