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May 4, 2025

AI call centers: How AI voice agents are transforming contact centers

By 
Jesse Sumrak
, 
Featured writer
Call Centers
AI agents

Transformative use cases of AI in contact centers

By 
Kelsey Foster
, 
Growth
Conversation Intelligence
Contact Centers

AI in Sales Calls: Ways speech AI helps sales teams win more deals

By 
Kelsey Foster
, 
Growth
Sales Intelligence
Conversation Intelligence

Conversation intelligence in contact centers

By 
Jesse Sumrak
, 
Featured writer
Contact Centers
Conversation Intelligence

8 best revenue intelligence platforms using AI in 2025

By 
Jesse Sumrak
, 
Featured writer
Revenue Intelligence
March 12, 2025

Biggest challenges in building AI voice agents (and how AssemblyAI & Vapi are solving them)

By 
Smitha Kolan
, 
Developer Educator
Streaming Speech-to-Text
February 28, 2025

Top 7 meeting intelligence platforms in 2025

By 
Jesse Sumrak
, 
Featured writer
Virtual Meetings
Contact Centers
Content Moderation
March 15, 2022

Built with AssemblyAI - YouTube Transcripts

By 
Kelsey Foster
, 
Growth
Conformer-2
Conversation AI
DALLE-2
April 11, 2023

How AI-powered transcription helped a hiring intelligence platform cut time spent on manual tasks by 90% for its customers

By 
Kelsey Foster
, 
Growth
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November 3, 2023

Automatically summarize audio and video files at scale with AI

By 
Kelsey Foster
, 
Growth
Summarization
April 14, 2025

8 best AI subtitle generators for 2025

By 
Kelsey Foster
, 
Growth
Subtitles
Transcripts
May 23, 2023

How AI helps Marvin's users spend 60% less time analyzing research data

By 
Kelsey Foster
, 
Growth
User Research
October 31, 2024

7 best transcript summarizers powered by AI

By 
Kelsey Foster
, 
Growth
Product
Summarization
October 7, 2024

Put Speech AI on the roadmap

By 
Jesse Sumrak
, 
Featured writer
Product Management
June 15, 2021

Speech-to-Text Accuracy on Podcasts, News Broadcasts, and Social Media

By 
Joe Zaghloul
, 
Automatic Speech Recognition
June 15, 2021

Comparing Speech-to-Text APIs on Phone Call Transcription

By 
Joe Zaghloul
, 
Automatic Speech Recognition
August 22, 2024

Conversation intelligence: How to better understand the voice of the customer with Speech AI

By 
Joseph Rendeiro
, 
Product Management
Conversation Intelligence
June 14, 2024

10 Ways Streaming Speech-to-Text (Live Transcription) is Being Used Today

By 
Jesse Sumrak
, 
Featured writer
Product Management
Streaming Speech-to-Text
May 24, 2024

How to Use Speech AI for Healthcare Market Research

By 
Jesse Sumrak
, 
Featured writer
Healthcare
Product Management
April 8, 2024

9 ways to transform contact center results with AI-powered speech analytics

By 
Jesse Sumrak
, 
Featured writer
Product Management
Contact Centers
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