Use Cases

Contact Centers
Conversation Intelligence
Automatic Speech Recognition
Product Management
User Research

Explore all

Transformative use cases of AI in contact centers

By 
Kelsey Foster
, 
Growth
Conversation Intelligence
Contact Centers

AI in Sales Calls: Ways speech AI helps sales teams win more deals

By 
Kelsey Foster
, 
Growth
Sales Intelligence
Conversation Intelligence

Conversation intelligence in contact centers

By 
Jesse Sumrak
, 
Featured writer
Contact Centers
Conversation Intelligence

8 best revenue intelligence platforms using AI in 2025

By 
Jesse Sumrak
, 
Featured writer
Revenue Intelligence

Biggest challenges in building AI voice agents (and how AssemblyAI & Vapi are solving them)

By 
Smitha Kolan
, 
Developer Educator
Streaming Speech-to-Text

Top 7 meeting intelligence platforms in 2025

By 
Jesse Sumrak
, 
Featured writer
Virtual Meetings
Contact Centers
Content Moderation

Built with AssemblyAI - YouTube Transcripts

By 
Kelsey Foster
, 
Growth
Conformer-2
Conversation AI
DALLE-2

How AI-powered transcription helped a hiring intelligence platform cut time spent on manual tasks by 90% for its customers

By 
Kelsey Foster
, 
Growth
No items found.

Automatically summarize audio and video files at scale with AI

By 
Kelsey Foster
, 
Growth
Summarization

8 best AI subtitle generators for 2025

By 
Kelsey Foster
, 
Growth
Subtitles
Transcripts

How AI helps Marvin's users spend 60% less time analyzing research data

By 
Kelsey Foster
, 
Growth
User Research

7 best transcript summarizers powered by AI

By 
Kelsey Foster
, 
Growth
Product
Summarization

Put Speech AI on the roadmap

By 
Jesse Sumrak
, 
Featured writer
Product Management

Speech-to-Text Accuracy on Podcasts, News Broadcasts, and Social Media

By 
Joe Zaghloul
, 
Automatic Speech Recognition

Comparing Speech-to-Text APIs on Phone Call Transcription

By 
Joe Zaghloul
, 
Automatic Speech Recognition

Conversation intelligence: How to better understand the voice of the customer with Speech AI

By 
Joseph Rendeiro
, 
Product Management
Conversation Intelligence

10 Ways Streaming Speech-to-Text (Live Transcription) is Being Used Today

By 
Jesse Sumrak
, 
Featured writer
Product Management
Streaming Speech-to-Text

How to Use Speech AI for Healthcare Market Research

By 
Jesse Sumrak
, 
Featured writer
Healthcare
Product Management

9 ways to transform contact center results with AI-powered speech analytics

By 
Jesse Sumrak
, 
Featured writer
Product Management
Contact Centers

Business use cases for Generative AI

By 
Amanda Smith
, 
Product Management
Generative AI
Subscribe to 
AssemblyAI’s newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.