Conversation Intelligence

Transformative use cases of AI in contact centers

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AI in Sales Calls: Ways speech AI helps sales teams win more deals

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Conversation intelligence in contact centers

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Jesse Sumrak
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Featured writer
Use Cases
February 20, 2025

Conversation Intelligence: The complete guide for 2025

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Build & Learn
February 12, 2025

How Siro reduced customer complaints and support tickets by 90% with AssemblyAI

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Customer Spotlights
May 21, 2025

How Jiminny builds with AI models to secure 15% higher win rates for customers, increasing customer satisfaction by at least 51%

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Kelsey Foster
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Growth
Customer Spotlights
April 22, 2025

CallRail sees massive year over year growth for its new pricing SKUs with Conversation Intelligence

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Kelsey Foster
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Growth
Customer Spotlights
May 13, 2025

How Grain increased customer satisfaction by 12% after integrating AssemblyAI

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Kelsey Foster
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