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All customer stories
Top Voice AI companies are building with Assembly.
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Latest Release
Universal 3.5 Pro
Our new flagship speech-to-text model handles real-world audio the way it actually happens. Available for real-time and pre-recorded audio.
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Catch sensitive content and profanity before it ships. Detect inappropriate topics and clean up offensive language automatically — policy enforcement on every transcript.
Enable Content Moderation and Profanity Filtering in your transcription request and get flagged content and cleaned text back with the transcript.
Hate speech, violence, weapons, drugs and alcohol, adult content, gambling, and more — each flagged with timestamps and the text that triggered it.
Every flag carries a confidence score and a low/medium/high severity rating, with an adjustable threshold so you enforce your own policy.
Automatically replace offensive language so your speech-to-text output stays clean and compliant across every application.
Keep sensitive material and profanity out of what you publish, serve, or store.
Calls are and will remain a pertinent part of the customer service journey. Customer service isn't moving entirely to chatbots or chat interactions.
Dr. Shane Lynn
CEO, EdgeTier
If you have an hour of content, the difference between 99% accuracy and 97% accuracy, it's a lot of time for that person to review. So you could cut down their workflow from taking half an hour, to 20 minutes, to 15 minutes — it's huge, right?
Joshua Grossberg
CTO, Kapwing
Investments in STT improvements always pay for themselves, since it is such a critical building block of the voice pipeline.
Lindsay Liu
Co-Founder & CEO, Super
AssemblyAI's managed API endpoint and diarization won me over — something Whisper couldn't provide.
Josh Mohrer
Founder, Wave.co
We needed a provider that could scale with us — offering unlimited concurrent streams, fair pricing, and responsive support.
Mark Barbir
CEO, Earmark
The transcription accuracy, reliability, and speed of AssemblyAI's API have greatly enhanced our operations.
Raj Shankar
SVP Product, Calabrio
Our free to paid conversion rate doubled after implementing AssemblyAI.
Colin Treseler
Founder & CEO, Supernormal
The accuracy was strong, but the great documentation and unique models like Auto Chapters and Sentiment Analysis is what really won us over.
Nathan Webb
Product Manager, Aloware
