Compliance Monitoring, Quality Assurance + Content Moderation

Ensure compliance and quality across every voice interaction

Transcribe and analyze customer conversations and content to regulate, score, and monitor compliance at scale.

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increase in free-to-paid conversion rate

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“We needed a provider that could scale with us — offering unlimited concurrent streams, fair pricing, and responsive support.”

80%

increase in customer satisfaction

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“Assembly has saved us countless hours managing models, and provided exceptional accuracy.”

increase in free-to-paid conversion rate

See case study

“We needed a provider that could scale with us — offering unlimited concurrent streams, fair pricing, and responsive support.”

80%

increase in customer satisfaction

See case study

“Assembly has saved us countless hours managing models, and provided exceptional accuracy.”

Capabilities

Built for every compliance and moderation workflow

Monitor, score, and enforce quality and safety standards across customer interactions and user-generated content.

Accurate transcription for audit-grade records

Achieve 94.1% word accuracy for compliance audit trails

Reflect exactly what was said in audit-grade records

Deliver regulatory precision for QA review

Real-time detection for live moderation

Stream in sub-300ms for real-time policy flagging

Moderate harmful speech and compliance breaches live

Detect violations instantly as they happen

Price-performance and scalability that grows with you

Pay as you go with no minimum commitment

Unlock volume discounts as you scale

Count on 99.9% uptime SLA at a fraction of legacy pricing

Platform

One API, every compliance and moderation workflow

Accuracy that catches what matters — from regulatory phrases to policy violations — across any audio source.

Speech-to-Text API

Highest-accuracy batch transcription for regulatory audit trails, post-call QA scoring, and bulk content moderation workflows.

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Streaming Speech-to-Text API

Sub-300ms real-time accuracy for live compliance monitoring, real-time content moderation, and in-call policy violation detection.

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Benchmarks

Lowest error rate in the industry

The crucial details captured more accurately than ever — powering reliable downstream workflows.

	AssemblyAI Universal-3 Pro	Speechmatics Enhanced Model	Deepgram Nova-3	AWS Transcribe	OpenAI GPT-4o Transcribe
MER	7.5%	17.33%	18.69%	20.76%	12.29%
WER	4.5%	6.1%	6.66%	12.9%	5.34%

Playground

We're not playing around, but you can

Put our Voice AI models to the test in our no-code playground.

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