New Universal-3.5 Pro is here. Learn more: Async Realtime
EHR & RCM platforms

Speech-to-text that feeds structured clinical data

EHR and revenue-cycle platforms need more than a transcript — they need accurate entities to map to codes, fields, and claims. Universal-3.5 Pro with Medical Mode delivers a 3.2% Missed Entity Rate plus entity detection and PHI redaction, so what flows into your system is clean at the source.

Accurate entities in means accurate codes and claims out

Missed Entity Rate 3.2%

Missed Entity Rate on clinical conversations with Medical Mode.

vs. Universal-3 Pro ~20%

Fewer missed medical entities than Universal-3 Pro alone.

vs. base model 87%

Fewer medical entity errors than the base model.

Benchmarked providers #1

Lowest Missed Entity Rate vs. Deepgram, Speechmatics, AWS, and Google.

Activation

Transcript + entities + redaction in one pass

One request returns the transcript, detected entities, and redacted PHI — ready to map to your EHR fields and claims.

import assemblyai as aai

aai.settings.api_key = "YOUR_API_KEY"

# EHR/RCM: medical transcript + entity detection + PHI redaction
config = aai.TranscriptionConfig(
    speech_models=["universal-3-5-pro", "universal-2"],
    domain="medical-v1",
    entity_detection=True,
    redact_pii=True,
    keyterms_prompt=["ICD-10", "CPT", "prior authorization"],
)

transcript = aai.Transcriber().transcribe("./encounter.wav", config)
print(transcript.text)

Structured output

Entity detection across 50+ types turns audio into mappable fields for coding and claims.

Speech Understanding

PHI redaction built in

Redact PHI across audio and transcripts in the same request.

Medical Mode

Enterprise deployment

EU data residency, self-hosted in your VPC, unlimited concurrency, forward-deployed engineers.

Universal-3.5 Pro

Trusted by the world’s leading enterprises

Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen
Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen
Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen
Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen

Common questions