New Universal-3.5 Pro is here. Learn more: Async Realtime
Home health & nursing

Documentation that works outside the clinic

Home-health visits happen on phones, in living rooms, with distance between speaker and mic. Universal-3.5 Pro is built for real-world audio, and Medical Mode keeps medications and conditions accurate even on far-field, mobile recordings — so nurses document in the field, not after.

Accuracy that holds up on the messy audio of a home visit

Missed Entity Rate 3.2%

Missed Entity Rate on clinical conversations with Medical Mode.

vs. Universal-3 Pro ~20%

Fewer missed medical entities than Universal-3 Pro alone.

vs. base model 87%

Fewer medical entity errors than the base model.

Benchmarked providers #1

Lowest Missed Entity Rate vs. Deepgram, Speechmatics, AWS, and Google.

Activation

Field-ready transcription

Upload visit recordings from any device — one parameter adds Medical Mode, no in-clinic infrastructure required.

import assemblyai as aai

aai.settings.api_key = "YOUR_API_KEY"

# Home health: far-field, mobile audio; meds + care plan
config = aai.TranscriptionConfig(
    speech_models=["universal-3-5-pro", "universal-2"],
    domain="medical-v1",
    keyterms_prompt=["wound care", "furosemide", "blood pressure", "care plan"],
)

transcript = aai.Transcriber().transcribe("./home-visit.m4a", config)
print(transcript.text)

Far-field & mobile audio

Holds accuracy on phone-recorded, distance-mic audio.

Universal-3.5 Pro

Care-plan vocabulary

Medications, vitals, and care-plan terms captured for accurate field notes.

Medical Mode

Async-friendly

Upload visit recordings for batch processing; no in-clinic infrastructure required.

Universal-3.5 Pro Realtime

Trusted by the world’s leading enterprises

Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen
Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen
Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen
Metaview
Dovetail
Granola
Apollo.io
Ashby
Siro
Calabrio
Cluely
Genio
Commure
Retell
CallRail
LiveKit
Tolan
ClickUp
HeyGen

Common questions