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New guide: Evaluating Voice AI for Ambient AI Scribes in healthcare

We've created a comprehensive evaluation guide to help healthcare companies choose the right Voice AI technology for building ambient AI scribes that clinicians actually trust.

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Written by

Kelsey Foster

Published on

5 December 2025

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Ambient AI scribes are transforming healthcare documentation, but here's what we've learned from working with leading healthcare companies: not all Voice AI is created equal.

Access the guide: Ambient AI Scribes: Your Guide to Evaluating Voice AI for Healthcare

Ambient AI scribes are transforming healthcare documentation, but here's what we've learned from working with leading healthcare companies: not all Voice AI is created equal.

The difference between a scribe that clinicians trust and one they abandon? It comes down to the underlying Voice AI technology—specifically, how well it handles clinical speech, understands medical context, and maintains accuracy in real-world conditions.

Our brand-new Ambient AI Scribes: Your Guide to Evaluating Voice AI for Healthcare breaks down exactly what matters when choosing Voice AI for medical documentation.

Access the guide now.

Key topics covered:

  • Clinical speech-to-text accuracy requirements
  • Speech understanding capabilities that actually matter
  • Technical requirements for real-world clinical environments
  • Privacy, security, and compliance essentials

New since this guide launched: Medical Mode. If you're evaluating clinical speech-to-text accuracy, Medical Mode is now available—a domain-optimized add-on built on Universal-3 Pro and Universal-3 Pro Streaming that catches terminology errors before they propagate into SOAP notes, discharge summaries, or downstream LLMs. You enable it with one parameter (domain="medical-v1"), and it posts a 3.2% Missed Entity Rate, the lowest across benchmarked providers. Read more in Introducing Medical Mode.

The stakes are high. When Voice AI misunderstands "Celebrex" as "Celexa" or can't handle masked speech in the OR, it's not just an inconvenience—it's a liability. This guide helps you separate marketing claims from technical reality. And the accuracy bar applies beyond human-patient settings too: veterinary clinical conversations carry the same drug-name and dosage risks.

or can't handle masked speech in the OR, it's not just an inconvenience, but a liability. This guide helps you separate marketing claims from technical reality.

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Whether you're evaluating vendors or building your own solution, this guide gives you the technical criteria and evaluation framework you need to make informed decisions about Voice AI for healthcare.

Access the guide now.