Features

Action Items

Turn conversations into follow-through. Get the action items from any recording, each with a timestamp and the quote it came from, in a single API call. Action Items is currently in open beta.

Use our API

Extract action items with less than 10 lines of code

Enable Action Items in your transcription request and receive a structured list of the follow-ups agreed in the conversation, each linked to the moment it was said.

See how in docs

Every follow-up, with its source

Each action item comes back with a timestamp and a quote from the transcript, so your users can jump straight to the moment it was agreed.

See how in docs

Capture decisions too

Return the decisions made in a conversation alongside the action items, so nothing agreed in the room gets lost after it.

See how in docs

One pass, three outputs

Pair Action Items with Summarization and Chapters to turn a recording into a summary, a structure, and a task list from the same request.

See Summarization

Use cases

Turn conversations into follow-through

Give every meeting, call, and visit a task list your users can act on.

Generate meeting to-dos automatically

Capture next steps from support calls

Write follow-ups back to the CRM

Track what was promised on sales calls

Turn lectures into study tasks

Record obligations from client calls

Route tasks to the right owner

Feed tasks into your project tools

Join 200K+ developers building new experiences with voice data

Our free to paid conversion rate doubled after implementing AssemblyAI.

Colin Treseler

Founder & CEO, Supernormal

If you have an hour of content, the difference between 99% accuracy and 97% accuracy, it's a lot of time for that person to review. So you could cut down their workflow from taking half an hour, to 20 minutes, to 15 minutes — it's huge, right?

Joshua Grossberg

CTO, Kapwing

Investments in STT improvements always pay for themselves, since it is such a critical building block of the voice pipeline.

Lindsay Liu

Co-Founder & CEO, Super

AssemblyAI's managed API endpoint and diarization won me over — something Whisper couldn't provide.

Josh Mohrer

Founder, Wave.co

We needed a provider that could scale with us — offering unlimited concurrent streams, fair pricing, and responsive support.

Mark Barbir

CEO, Earmark

The transcription accuracy, reliability, and speed of AssemblyAI's API have greatly enhanced our operations.

Raj Shankar

SVP Product, Calabrio

The accuracy was strong, but the great documentation and unique models like Auto Chapters and Sentiment Analysis is what really won us over.

Nathan Webb

Product Manager, Aloware

Calls are and will remain a pertinent part of the customer service journey. Customer service isn't moving entirely to chatbots or chat interactions.

Dr. Shane Lynn

CEO, EdgeTier