AssemblyAI Named Leader in G2's Fall 2025 Voice Recognition Grid® Report

G2's Fall 2025 Voice Recognition Grid® Report is out, and we're thrilled to announce that AssemblyAI has been recognized as a Leader in the Voice Recognition category. This peer-reviewed ranking, based on real customer feedback, reflect the ongoing work we're doing to build reliable Speech AI for conversation intelligence applications.

In total, AssemblyAI was featured in 10 different categories, including the Grid® Report for Voice Recognition, Usability Index, Implementation Index, Relationship Index, Small-Business Grid®, Mid-Market Grid®, EMEA Regional Grid®, Momentum Grid®, and Small-Business Relationship Index.

Standing Out Across Key Business Metrics

In addition to our overall Leader recognition, the reports highlighted AssemblyAI’s leadership in two critical metrics that underscore our focus on developer efficiency and business impact:

• Fastest payback time across providers in the Voice Recognition category, demonstrating the immediate ROI our customers experience.
• Fastest average time to go-live across providers in the Voice Recognition category, reflecting our customer-first approach that gets teams to production quickly.

What customers are saying: Real feedback driving recognition

Our recognition across multiple G2 categories is directly driven by the feedback from developers and organizations using AssemblyAI in production. Here's what our customers are highlighting:

Developer-First Experience "Ridiculously easy to use – The API is straightforward and well-documented. I was up and running in minutes without needing to dig into edge-case docs," shared one mobile and web application developer. This sentiment is echoed across reviews, with customers consistently praising our "excellent documentation and responsive support that will help you resolve any issues with using the API."

Seamless Integration "Effortless integration – Plugged it right into our existing STT pipeline with minimal changes. It felt like it was designed to just fit in," noted another customer. This ease of integration is a key factor in why AssemblyAI consistently receives high marks for implementation and usability.

Cost-Effective Solution "Cost-effective – It gave us solid transcription quality at a much lower price point compared to other providers, which made it a no-brainer from a budgeting standpoint." Our usage-based pricing model resonates strongly with customers who appreciate "you pay for usage instead of a subscription, which is very nice."

Comprehensive Feature Set Customers value our "multiple language support and automatic detection" and "the ability to upload files directly to their server, which makes it faster than saving them to third-party services." For developers building applications that convert audio and video files into text, customers note that "AssemblyAI fully covers all the functionality of my applications."

Real Results from Real Customers

• Dovetail empowers thousands of teams from Amazon to Canva with insights from customer conversations. After switching to AssemblyAI, they unlocked major accuracy gains that strengthened the reliability of their platform and the value they deliver.
  
  • 36% lower WER and 10% boost in speaker diarization
  • Higher customer sentiment tied to transcript quality → stronger insights
  • “These results made it really simple for us to use AssemblyAI as our preferred transcription provider.” — Doug Rathbone, VP Engineering
• Earmark helps product managers run real-time AI agents, where economics and scale are mission-critical. By building on AssemblyAI, they dramatically reduced costs while scaling seamlessly, enabling profitability and speed of execution.
  
  • 83% reduction in streaming costs → shifted economics to profitability
    
  • Scaled to 100+ concurrent streams with no performance issues
    
  • 4-day implementation with robust docs + responsive support
    
  • “Literally the difference between being profitable or not.” — Mark Barbir, CEO